Privacy policy
Privacy Policy
This section of the Privacy Policy describes how AUGUSTS STUDIO, Limited Liability Company ("Website", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make purchases on de511d-2.myshopify.com ("Website") or otherwise interact with us. In this document, "you" and "your" refer to you as a user of the Services, whether you are a customer, a site visitor, or any other individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as detailed below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Types of Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our website and use our services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
The information you provide to us directly through our services may include:
- Basic Contact Information, including your name, address, phone number, and email.
- Order Information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information, including your username, password, and security questions.
- Shopping Information, including items you view, add to your cart, or add to your wish list.
- Customer Support Information, including information you choose to include in communications with us, such as sending a message through the Services.
- Payment processing is provided by the payment platform makecommerce.lv, so our company transfers the personal data necessary for payment execution to the platform owner Maksekeskus AS.
Some features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but it may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Website and your account, including information about your device, browser information, network connection information, your IP address, and other information about your interactions with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our website and services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you request from us to perform our contract with you.
- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below entitled Third-Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services, fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, facilitating deliveries, facilitating returns and exchanges, and allowing you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and advertising purposes, such as sending marketing, advertising, and promotional messages via email, SMS, or postal mail, and to display product or service advertisements to you. This may include using your personal information to better tailor the Services and advertising on our Website and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We highly recommend not disclosing your username, password, or other access information to anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with You. We use your personal information to provide you with customer support and improve our services. It is in our legitimate interest to respond to you, provide you with efficient services, and maintain our business relationship with you.
Cookies
Like many websites, we use cookies on our website. For specific information about the cookies we use in connection with the operation of our store on Shopify, see https://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and services (including remembering your actions and preferences), perform analytics, and better understand user interactions with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our website to better tailor services, products, and advertising on our Website and other websites.
Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies using the browser controls. Please note that removing or blocking cookies may negatively impact your user experience and cause some services, including certain features and general functionality, to malfunction or no longer be available. Additionally, blocking cookies may prevent the sharing of information with third parties, such as our advertising partners.
How We Disclose Personal Information
Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes under this Privacy Policy. These circumstances may include:
- With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and delivery).
- With business and marketing partners, including Shopify, to provide you with services and advertise. Our business and marketing partners will use your information in accordance with their privacy statements.
- When you instruct us to do so, request that we do so, or otherwise consent to our disclosure of certain information to third parties, such as to deliver products to you or through social media widgets or login integrations with your consent.
- With our affiliates or otherwise within our corporate group in our legitimate interest to operate a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and our users' or others' rights.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the purposes listed above in the sections "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
| Category | Recipient Categories |
|---|---|
|
|
We do not use or disclose sensitive personal information to infer characteristics about you.
| Category of Personal Information | Recipient Categories |
|---|---|
| Identifiers, such as basic contact information and certain order and account information | Business and marketing partners |
| Commercial information, such as records of products or services purchased and shopping information | Business and marketing partners |
| Internet or other similar network activity, such as usage data | Business and marketing partners |
User-Generated Content
The Services may allow you to post reviews of products and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to everyone.
We do not control who will have access to the information you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or provide adequate security. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links
Our website may provide links to websites or other online platforms operated by third parties. If you follow links to websites that we do not control or are not affiliated with, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on such websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of these third-party platforms without restrictions as to how we or the third party can use it. Our inclusion of such links does not imply our endorsement of the content on such platforms or their owners or operators, except as disclosed in the Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact information below to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure during transmission. We recommend not using insecure channels to communicate sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights and Choices
Depending on your place of residence, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may deny your request as permitted by law.
- Right to Access / Know. You may have the right to request access to the personal information we hold about you, including information about how we use and share your information.
- Right to Delete. You may have the right to request that we delete personal information we hold about you.
- Right to Correct. You may have the right to request that we correct inaccurate personal information we hold about you.
- Right to Portability. In certain circumstances and with certain exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.
- Right to Opt-Out of Sales or Sharing or Targeted Advertising. You may have the right to instruct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered "targeted advertising" under applicable privacy laws. Please note: if you visit our website with an enabled Global Privacy Control opt-out preference signal, depending on your location, we will automatically treat this as a request to opt out of the "sale" or "sharing" of your information for the device and browser you use to visit the site.
- Right to Limit and/or Opt-Out of the Use and Disclosure of Sensitive Personal Information. You may have the right to instruct us to limit our use and/or disclosure of sensitive personal information, restricting it only to what is necessary to provide the Services or goods reasonably expected by an average person.
- Right to Restrict Processing: You may have the right to request that we stop or restrict the processing of personal information.
- Right to Withdraw Consent: If we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we deny your request. You can do this by directly responding to our refusal.
- Manage Communication Preferences: We may send you promotional emails, and you may opt-out of receiving them at any time using the unsubscribe option in our email messages. If you opt-out, we may still send you non-promotional emails, such as those about your account or orders you have placed.
You can exercise any of these rights where indicated on our Website or by contacting us using the contact information below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to a request. Under applicable law, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before accepting such a request from an agent, the agent will need to provide proof that you have authorized them to act on your behalf, and we may need to verify your identity directly with us. We will respond to your request promptly, as required by applicable law.
We use Shopify advertising services, such as Shopify Audiences, to help personalize the ads you see on third-party websites. To limit the use of your personal information by Shopify merchants for such advertising services, visit https://privacy.shopify.com/en.
Complaints
If you have any complaints about how we handle your personal information, please contact us using the contact information below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us using the contact information below or filing a complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country in which you reside, including in the United States. Your personal information will also be processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses or any equivalent agreements issued by the relevant UK competent authority, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call
+371 29344844 or email us at
info@augusts.eu or contact us at Smilšu iela, 14, Riga